• After your trade-in arrives at our warehouse, please allow up to 5 business days* for your trade-in to be processed.
  • You will receive an email once your trade-in is processed with your payment information. If there are any payment discrepancies, you will see details on what the discrepancy issues were, and the new trade-in value.
  • If there are no issues, you will not receive an email.
  • If a check or PayPal payment has been selected, please allow up to 10 business days for your payment to be issued after reconciliation. If check is selected, please allow up to an additional 5 business days for your check to be received via USPS. Checks are mailed via USPS first class mail.
  • If a credit certificate payment has been selected, it will be emailed to you within 24 hours of reconciliation.

* Business days are Monday-Friday (excluding holidays)